Data protection notice

We, Robert Bosch GmbH, are responsible for processing your personal data on this website.

Our contact details are as follows:

Robert Bosch GmbH
Robert-Bosch-Platz 1
70839 Gerlingen-Schillerhoehe
GERMANY

E-Mail: kontakt@bosch.de
Telefon: +49 711 400 40990

Please note that this website is not intended for children.

We process the following categories of personal data:

– communication data (e.g., name, telephone, e-mail, address, IP address);
– log files;
– location data.

We store your data for as long as is necessary to provide our website and the associated services or for as long as we have a legitimate interest in continuing to store your data (e.g., we may still have a legitimate interest in postal marketing even after a contract has been fulfilled). In all other cases we delete your personal data except for such data that we are obliged to store in order to fulfill legal obligations (e.g., we are obliged to retain documents such as contracts and invoices for a certain period due to retention periods under tax and commercial law).

In general, your personal data will only be transferred to other controllers if this is necessary for the fulfillment of a contract, if we or the third party have a legitimate interest in the transfer, or if you have given your consent. For details on the legal basis and the recipients or categories of recipients, please refer to the section “2. Processing purposes and legal bases”.

Additionally, data may be transferred to other controllers if we are obliged to do so by law or by enforceable official or court order.

We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting, and hotline services. We have carefully selected these service providers and monitor them regularly, in particular their careful handling and safeguarding of the data stored with them. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other companies from the Bosch Group.

We may transfer personal data to recipients located outside the EEA into third countries. In such cases, we ensure before the transfer that either the data recipient provides an adequate level of data protection or that your consent to the transfer has been obtained.

You can obtain a copy of the appropriate or suitable safeguards. Please use the information mentioned in the “10. Contact” section for this purpose.

• If you use our website solely for information purposes, that is, without registering or otherwise sending us information, we process your personal data to provide this website based on our legitimate interest to present us and to ensure stability and security.

• In order to optimize the loading times of our website, we use “Azure Content Delivery Network (CDN) Services.” Providers are Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18, Ireland.
  
  The CDN helps to provide the content of our website — especially large media files such as graphics, text, or scripts — more quickly with the help of a network of geographically distributed servers, thereby reducing loading times.
  
  The use of the CDN services is based on our overriding legitimate interest within the meaning of article 6 section 1 lit. f GDPR in the efficient provision of our website.
  
  In context of this processing, personal data is transmitted to the USA. The transmission is based on European Standard Contractual Clauses in which Microsoft guarantees to comply with the European data protection law for its provided services.
  
  Further information on privacy in connection with Microsoft’s CDN service is available here: https://azure.microsoft.com/en-us/support/legal/. Microsoft’s privacy policy can be found here: https://privacy.microsoft.com/en-us/privacystatement.

• Contact
  
  You can contact us via a provided contact form or by other channels, such as e-mail or telephone. We store and use your personal data, such as name, e-mail, address, and telephone number, to communicate with you. We process your personal data based on our legitimate interest in customer support and to improve our products and services.

• Chatbot
  
  We offer you the possibility of receiving advice on our products and services via chatbot. In this case, your personal data is processed on the basis of our legitimate interest in customer support and to improve our products and services.
  
  During the use of the chat, we store the chat history. After the chat has ended, this data will be deleted, unless the chat is part of a support or service request. In the latter case, the content of the chat will be assigned to your customer account and stored for the purpose of fulfilling the contract.

• We may also process your personal data to investigate service disruptions and for security reasons to comply with our legal obligations in the area of data security, as well as on the basis of our legitimate interest in the elimination of service disruptions and the security of our offers.
• We may process your personal data to protect and defend our rights. This purpose also constitutes our legitimate interest.

Every time you use the internet, certain information is automatically transmitted by your internet browser and stored in log files.

Log files are stored by us for the purpose of investigating service disruptions and for security reasons (e.g., to clarify attempted attacks) for a period of 90 days. Log files whose further storage is necessary for the purpose of evidence are exempt from deletion until the final clarification of the respective incident and may be passed on to investigative authorities in individual cases.

The following information is stored in the log files:

– IP address (internet protocol address) of the end device from which our website is accessed;
– Internet address of the website from which our website was accessed (origin or referrer URL);
– name of the service provider used to access the website;
– name of the files or information retrieved;
– date and time as well as duration of the retrieval;
– amount of data transferred;
– operating system and information on the Internet browser used, including installed add-ons (e.g., for Flash Player);
– HTTP status code (e.g., “request successful” or “requested file not found”).

In the course of providing our website, cookies and other technologies may be used that either store information on your terminal equipment or gain access to information stored on your terminal equipment.

Cookies are small text files that can be stored on your end device when you visit a website.

The use of our website is generally possible without cookies that are not technically necessary.

By technically necessary cookies, we mean cookies without which the technical provision of the website cannot be guaranteed. This includes, for example, cookies that store data in order to ensure the interference-free playback of video or audio content.

These cookies are deleted at the end of your visit.

We only use technically not necessary cookies and tracking mechanisms if you have given us your prior consent.

The only exception to this is the cookie that stores the current status of your privacy settings (“selection cookie”).

We use third-party tools to integrate technically not necessary cookies and mechanisms. These tools ensure that technically not necessary cookies and mechanisms are only set with your consent.

We use the following tool:

Name: Google Tag Manager
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Function: Management of website tags via an interface, integration of program codes on our websites

We use analysis tools to improve our products and services. We measure, for example, the number of page views or your behavior on our website. This may also include the evaluation of log files.

We use the following tool:

Name: Google Analytics
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Function: Analyze user behavior (page views, number of visitors and visits, downloads), create pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrich pseudonymous user data with target group-specific information provided by Google.

Additional information:

• We use the “anonymize IP” function, which anonymizes your IP address before writing it to disc.
• We use the paid version of Google Analytics, in which the data collected on our website via Google Analytics is stored on own Google servers. Google may not use this data for its own purposes or mix it with other data that Google collects about you in other ways, such as when you are logged into your Google account on your browser while visiting our website.

• In the browser and/or in our “Privacy settings”, you can manage your cookie and tracking mechanism settings.
  Please note: The settings you make each apply only to the browser you are using.

• Switch off all cookies
  
  If you would like to disable all cookies, please go to your browser settings and disable the setting of cookies. Please note that this may affect the functionality of this website.

We offer the use of plugins from various social and other networks on our website.

Plugins represent extensions of the providers of the social networks. We therefore have no influence on the further processing of the data collected and stored via the plugins by the providers of the respective networks.  

For information on the purpose and scope of the collection, further processing and deletion of the data by the respective provider, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of the respective provider. 

• Plugins are inactive by default.
  
  To increase the protection of your data when visiting our website, the plugins are integrated into the page by means of a “2-click solution”. With this 2-click solution, we protect you from having your visit to our websites recorded by default and possibly evaluated by providers of the respective plugin.
  
  If you do not want the providers of the respective networks to receive data about your use of this website and possibly store or further use it, you should not activate the respective plugins.

• Activating the plugin
  
  You can decide for yourself whether you want to interact with the network of the respective provider and whether your data should be transmitted to the respective provider or not. Only with your click on the provided button, the plugins are activated and integrated into the page by transmitting the content of the respective plugin from the server of the associated provider directly to your browser. Subsequently, you can perform the desired interaction with the network with another click. If you decide to activate a plugin, we process your data based on your consent.

• Collection of data by the providers
  
  When a plugin is activated, your browser establishes a direct connection to the servers of the respective provider. Through this, the respective provider receives the information that your browser has called up the corresponding page of our website; even if you do not have a user account with the provider or are not currently logged in to it.
  
  If you already have a user account with a provider of a network and you are already logged in while visiting our websites, the operator of the respective network may be able to assign the visit to your personal user account as soon as you activate the plugins. This may enable the provider to analyze your usage behavior and store it in a profile.
  
  In addition, your IP address and other data about your browser settings are transmitted by your browser directly to a server of the respective provider and may be stored there.

• Deactivating the plugin
  
  If you no longer wish to use an activated plugin, you can also deactivate the plugin using the button provided. Please note that data already transmitted will not be affected by this. 

This website uses videos from the video platform YouTube. YouTube is a platform that enables the playback of video files. It is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland and its parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To increase the protection of your data when visiting our website, the YouTube content is integrated into the page in “privacy enhanced mode.”

This way, a connection to YouTube, including a transmission of log data to YouTube, is only established when you perform an interaction with the player.

When you interact with the active YouTube player, data is also transmitted to YouTube as controller and contact is made with the Google DoubleClick advertising network, which may trigger further data processing operations over which we have no control.

For more information, please see YouTube’s privacy policy.

This website uses map services from Google Maps. Google Maps is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland and its parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you interact with Google Maps, data is also transmitted to Google as controller and contact is made with the Google DoubleClick advertising network, which may trigger further data processing operations over which we have no control.

For more information, please see Google’s privacy policy.

You must provide those personal data that are required for the establishment and implementation of a business relationship and for the fulfillment of the associated contractual obligations or for the processing of which we are legally obligated.

We mark such personal data in the respective forms or functions with an “*”.

Please note that without the provision of such personal data, we will not be able to enter into or perform a contract with you. In this case, certain services (see “2. Processing purposes and legal basis”) cannot be used.

Our websites may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing, and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is beyond our control. We do not assume responsibility for the processing of personal data by third parties.

Please use the information in the “10. Contact” section to assert your rights. When doing so, please ensure that we can clearly identify you.

You have the right to request access to the personal data concerning you, as well as the right to rectification, the right to erasure, the right to restriction of processing, and the right to data portability. Insofar as you have given us consent to process your personal data, you may revoke this consent at any time with future effect.

You can object to the processing of your personal data for advertising purposes (“advertising objection”) at any time. Please note that, for organizational reasons, there may be an overlap between your objection and the use of your data in the context of an already ongoing campaign.

If the processing of your personal data is based on “legitimate interest”, you also have the right to object to the processing of your personal data at any time on grounds relating to your particular situation. The reasons shall be stated.

We will then terminate processing your data unless we can prove — in accordance with the legal requirements — compelling legitimate grounds for the processing which override your rights.

You have the right to lodge a complaint with a supervisory authority.

If you wish to contact us, please find us at the address stated in the “1.1 Controller” section.

To assert your rights and to notify data protection incidents please use the following link: https://request.privacy-bosch.com/

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
70442 Stuttgart
GERMANY

or

e-mail to: DPO@bosch.com

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Therefore, please note the current version of our data protection notice, as it is subject to change.

Published: 04.04.2025